Contact 28mars Casino

If you need help with your 28mars Casino account or have a question about our services, contact our support team at support@28mars-casino.win. Please provide enough information for the team to understand your request and assist you efficiently.

28mars Casino operates under a Curaçao eGaming licence (number 8048/JAZ). All sessions and transactions are protected by 256-bit SSL encryption, and the RNG is independently audited for fairness.

How to get in touch

For assistance, email support@28mars-casino.win. Support requests are reviewed in order, and replies are usually sent within 24 hours, although response times may vary depending on the nature and complexity of your enquiry. Please check your inbox and junk or spam folders for a response.

To help support deal with your message faster, include the following information where relevant:

The email address linked to your account or your account username.
A short, clear description of the issue or question.
Relevant transaction details, without sending your password or other unnecessary sensitive information.
Screenshots if they help explain a technical problem or error message.

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns a payment or account review, include the relevant date and any visible reference information when available.

For your security, never include your password, full payment card number, security code or other confidential authentication details in an email. If you are making a responsible gambling request, state clearly what assistance you are seeking so the support team can direct your enquiry appropriately.