Cookies Policy

This Cookies Policy explains how 28mars Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below. Where required, we will ask for your consent before placing non-essential cookies on your device.

28mars Casino operates under a Curaçao eGaming licence (number 8048/JAZ). All sessions and transactions are protected by 256-bit SSL encryption, and the RNG is independently audited for fairness.

What cookies are

Cookies are small text files that a website may store on your computer, tablet, mobile phone or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.

28mars Casino may also use similar technologies, including pixels, tags, scripts, local storage and device-related identifiers. These technologies can perform similar functions to cookies, such as remembering settings, measuring website use, supporting security and helping us understand how visitors interact with our services. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a distinction is necessary.

Some cookies are set by 28mars Casino, while others may be set by service providers that support website operation, analytics, security, advertising or other functions. Third-party cookies are controlled by the relevant third party, and their use may be subject to that party's own privacy or cookie policy.

How long cookies remain

A session cookie is normally deleted when you close your browser. A persistent cookie remains on your device for a set period or until you delete it. The period may vary depending on the purpose of the cookie and the settings of the website, your browser or your device. Some cookies may be refreshed when you return to the website or interact with our services.

Types of cookies we may use

The cookies used on the website may be grouped into the following categories. The exact cookies available may change as the website, technology and services develop.

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, secure sessions, authentication, fraud prevention, responsible gambling controls, transaction processes and the operation of requested features. Without these cookies, parts of the website may not work correctly. Because they are necessary for the requested service, they may not be switched off through some cookie preference tools.

Functional or preference cookies

Functional cookies help remember choices and preferences, such as language, region, display settings or other selections made while using the website. They can make your experience more consistent and reduce the need to repeat the same choices. If you reject these cookies, some preferences may not be saved and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, browser type, device type and general location information. We use this information to identify technical issues, assess website performance, improve content and make services easier to use. Where appropriate, information is collected in an aggregated or de-identified form.

Security and risk-management technologies

Cookies and similar technologies may be used to protect accounts and services from unauthorised access, automated abuse, suspicious activity and fraudulent behaviour. They may help identify unusual login patterns, maintain secure sessions and support compliance processes. Disabling these technologies may affect access to certain services or cause additional verification steps.

Advertising or marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and record how visitors respond to promotions. These cookies may be placed by 28mars Casino or by advertising and technology partners. You can usually control non-essential marketing cookies through the website's preference tool or your browser settings.

Why we use cookies and how information is handled

Cookies may be used for several business and service purposes, including:

Keeping the website available, functional and secure.
Remembering information that you provide or choices that you make.
Maintaining a secure account session and supporting sign-in processes.
Detecting, investigating and preventing fraud, abuse and other security risks.
Understanding website traffic and improving design, content and performance.
Measuring the effectiveness of communications, promotions and campaigns where permitted.
Supporting responsible gambling, age-related controls and other compliance requirements.
Providing relevant features and a smoother experience across different devices.

Information collected through cookies may include an internet protocol address, browser and device details, operating system, approximate location, pages visited, referring website, actions taken, dates and times of access, and information about how you interact with the website. The information collected will depend on the type of cookie and your settings. We aim to collect and use information in a way that is reasonably necessary for the relevant purpose.

Cookies may be associated with information connected to your account where this is necessary for security, service delivery, legal compliance or another permitted purpose. Our handling of personal information is explained in the Privacy Policy. We may retain information for as long as reasonably required for the purposes described there, to meet legal and regulatory obligations, resolve disputes, enforce agreements, maintain records and protect our rights and the rights of others.

Some service providers may process information on our behalf. These providers may include website hosting, security, analytics, technology, customer support and marketing providers. They are expected to handle information according to applicable requirements and contractual arrangements. Information may be processed in Australia or another country where our service providers operate, subject to applicable privacy obligations.

Cookies and responsible gambling

Cookies may support features that help protect players and promote responsible gambling, including account security, activity monitoring, access controls and the delivery of information about available tools. Cookies do not replace the need for players to make informed decisions about gambling. If gambling is causing concern for you or someone close to you, consider using the responsible gambling tools available through the website and seeking independent support.

Managing cookies and policy updates

When you first visit the website, you may be shown a cookie banner or preference tool. This may allow you to accept all cookies, reject non-essential cookies or choose individual categories. Your selections may be saved in a cookie or similar technology so that the preference tool does not appear every time you visit. You can change your choices at any time by using the available cookie settings link or by clearing stored cookies and revisiting the website.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. You may be able to set your browser to notify you before a cookie is stored or to reject certain types automatically. Instructions vary between browsers and devices, so refer to the relevant provider's help information for guidance.

Blocking or deleting cookies may affect website functionality. You may be unable to sign in, use account features, complete certain transactions, save preferences or access services that depend on secure cookies. Blocking cookies does not necessarily remove all information already collected or prevent every form of online measurement. Separate controls may be required for different devices, browsers or applications.

Your privacy rights

Depending on your circumstances and applicable Australian privacy law, you may have rights relating to personal information held about you. These may include requesting access to, or correction of, personal information and raising a concern about how it has been handled. Any request or complaint will be considered in accordance with our Privacy Policy and applicable requirements. We may need to verify your identity before responding.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information practices. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to review this page periodically. Your continued use of the website after an update indicates that you have read the updated policy, subject to any consent requirements that apply.

If you have questions about this Cookies Policy or the way cookies are used on the website, please use the contact or support options made available through 28mars Casino. Do not include sensitive account or payment information unless it is specifically requested through a secure channel.